Frequently asked questions
Everything you need to know before your Angkor tour. Can't find your answer? Message San on WhatsApp.
Booking
How quickly does San reply?
Usually within 1 hour between 8 AM and 8 PM Cambodia time (GMT+7). For urgent or same-day bookings, message or call San on WhatsApp at +855 12 788 354.
How far in advance should I book?
At least 1–2 days ahead, and earlier in peak season (November to March). Same-day requests are often possible, so just ask.
How do I book?
Send a WhatsApp message or fill in the booking form with your dates, hotel name and number of people. San will confirm availability personally.
The tour
What is included in the USD 35 per day price?
Per person per day you get a licensed English-speaking guide, a private air-conditioned Toyota car, a driver, petrol, and hotel pick-up and drop-off. There are no hidden fees.
Are meals included?
No, meals are at your own expense. San stops at good local restaurants for breakfast after the Angkor Wat sunrise on Day 1 and for lunch near Preah Khan on Day 2.
What is the 2-day itinerary?
Day 1: 5 AM pick-up, sunrise at Angkor Wat, a guided tour of Angkor Wat, then Bayon and Ta Prohm. Day 2: 9 AM pick-up, then Neak Pean, Preah Khan and Banteay Srei. All transfers are included.
Is the tour private?
Yes. It is only your group, with your own guide and car. The pace and order can be adjusted for children, older travellers or photographers.
Angkor Pass & tickets
Are temple tickets included?
No. The Angkor Pass is paid separately to the official Angkor Enterprise. San will help you choose the right pass. For the 2-day tour that is the 3-day pass.
Where do I buy the Angkor Pass?
At the official Angkor ticket office in Siem Reap, which opens before sunrise, or online through the official Angkor Enterprise website. Your photo is printed on the pass, so keep it with you. It is checked at every temple.
Practical tips
What should I wear?
Cover your shoulders and knees. This is required at Angkor Wat's upper level and at other sacred areas. Wear light breathable clothes and comfortable shoes, and bring a hat and sunscreen.
When is the best time to visit Angkor?
November to February is cooler and drier but busier. March to May is very hot. The rainy season from June to October is green, quiet and photogenic, and showers usually pass quickly.
Do tours run when it rains?
Yes, tours run in all weather. Rain usually comes in short afternoon showers, and San adjusts the plan to keep you dry in covered galleries.
Still have a question?
Message San with your dates and hotel. He usually replies within an hour, and same-day tours are often possible.